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Phone Calls

It depends upon whether

  1. When a person has our number saved
    We know the person
  2. When a person does not have our number saved
    We do not know the person

 

We normally Start with

Hey! or Hello

Know a Person

  1. Can I speak to Mr Sandeep
  2. Am I talking to Teachoo.com
  3. Hello..is this Infosys

Here we need to introduce ourselves

 

Does not know a person Example. Here we use words like

  1. Can I speak to...
  2. Is this....
  3. Am I talking to
  4. Is it Teachoo.com

Example

Chat User - Rakesh's image in Conversation - How to Start a Phone Call - 1

Hello

हैल्लो (नमस्ते )

Chat User - Amit's image in Conversation - How to Start a Phone Call - 1

Can I speak to Mr Rakesh

केन आई स्पीक टू मिस्टर राकेश (क्या मैं राजेश से बात कर सकता हूँ )

Chat User - Rakesh's image in Conversation - How to Start a Phone Call - 1

Yes speaking Who's this?

येस स्पीकिंग हुस दिस ? (हाँ बोल रहा हूँ। आप कौन ?)

Chat User - Amit's image in Conversation - How to Start a Phone Call - 1

This is Amit from Intouch Solutions.I wanted to enquire whether you have any requirement for business loans

दिस इस अमित फ्रॉम इनटच सोलूशन्स। आई वांट टू इनकुएर व्हेदर यू हैव एनी रिकवारमेन्ट फॉर बिज़नेस लोन्स (मैं अमित हूँ इनटच सोलूशन्स से। आपको कोई व्यपार लोन की जरूरत हैं क्या ? )

Chat User - Rakesh's image in Conversation - How to Start a Phone Call - 1

Sorry, there is no such requirement

सॉरी, देअर इस नो सच रिकवारमेन्ट (नहीं अभी कोई जरूरत नहीं हैं। )

Chat User - Amit's image in Conversation - How to Start a Phone Call - 1

Ok no problem sir

ओके नो प्रॉब्लम सर (ठीक है कोई बात नहीं सर)

 

Know a person

Here, we use

  1. Hi Rahul
    Hello Nisha, how are you
  2. Good Morning Sir/Good Evening mam

Example

  1. Good Evening Sir
  2. Good Evening Mam,how are you
  3. I am good.Sir I have sent you the excel sheet. Please check
    Ok thanks I will check
Chat User - Amit's image in Conversation - How to Start a Phone Call - 2

Hello

हैल्लो (हैल्लो )

Chat User - Neha's image in Conversation - How to Start a Phone Call - 2

Amit, Neha this side

अमित, नेहा दिस साइड (अमित, नेहा बात कर रही हूँ। )

Chat User - Amit's image in Conversation - How to Start a Phone Call - 2

Oh Hi Neha

ओह हाय नेहा (ओह हाय नेहा )

Chat User - Neha's image in Conversation - How to Start a Phone Call - 2

Can you give me Sameer's number

कैन यू गिव मी समीरस नंबर (क्या तुम मुझे समीर का नंबर दे सकते हो )

Chat User - Amit's image in Conversation - How to Start a Phone Call - 2

Sorry I dont have it.You can take it from Shelly,She must be having it.

सॉरी आई डोंट हैव इट। यू कैन टेक इट फ्रॉम शैली, शी मस्ट बी हैविंग इट। (माफ़ करना मेरे पास नहीं हैं, तुम शैली से लेलो उसके पास जरूर होगा)

Chat User - Neha's image in Conversation - How to Start a Phone Call - 2

Ok i will check with her

ओके आई विल चेक चेक विद हर (ठीक है में उससे पास चेक करती हूँ।)

Note-In case of routine or regular calls- We don't need to introduce ourselves.

 

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CA Maninder Singh

CA Maninder Singh is a Chartered Accountant for the past 12 years. He also provides Accounts Tax GST Training in Delhi, Kerala and online.